184180-2014: Spain-Alicante: Provision of e-learning modules


If you would like our assistance in bidding for this tender, please contact us using the form at the end of this post.

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Office for Harmonization in the Internal Market (OHIM)
Avenida de Europa, 4
03008 Alicante (Alicante)
E-mail: procurement@oami.europa.eu
Fax: +34 965138500

Internet address(es):

General address of the contracting authority: https://oami.europa.eu/ohimportal/en/public-procurement

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

European institution/agency or international organisation

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Provision of e-learning modules.

II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Avenida de Europa, 4, 03008 Alicante (Alicante), SPAIN.

NUTS code ES521

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement
Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 600 000 EUR

II.1.5)Short description of the contract or purchase(s)

The subject matter of this call for tender is to identify the most suitable provider for designing and creating e-learning modules to be hosted in the learning management system which is called ‘OHIM Academy Learning Portal’ (OALP) and the post-production of videos following recorded events organised by the Office. The contract will cover the development/acquisition of e-learning products, catering to different needs and/or audiences, in different ways:

1. development of tailor-made modules (or update of existing ones) to explain different IT tools, internal processes and any other kind of knowledge that might need to be disseminated;

2. development of tailor-made modules (or update of existing ones) to explain different aspects of the intellectual property knowledge;

3. maintenance of the products explained in points 1 and 2;

4. changes in the design, branding and look and feel of the ‘OHIM Academy Learning Portal';

5. post-production of videos following recorded events organised by the OHIM, to be hosted on the OALP;

6. (option) acquisition of e-learning products from external providers’ catalogues.

II.1.6)Common procurement vocabulary (CPV)

80420000, 72000000, 92100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


II.1.9)Information about variants

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT: 600 000 EUR

II.2.2)Information about options

Options: yes
Description of these options: Acquisition of e-learning products from external providers’ catalogues.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Tenderers shall be excluded from this invitation to tender where:
a) they are bankrupt or being wound up, are having their affairs administered by the courts, have entered into an arrangement with creditors, have suspended business activities, are the subject of proceedings concerning those matters, or are in any analogous situation arising from a similar procedure provided for in national legislation or regulations;
b) they or persons having powers of representation, decision-making or control over them have been convicted of an offence concerning their professional conduct by a judgment of a competent authority of a Member State which has the force of ‘res judicata';
c) they have been guilty of grave professional misconduct proven by any means which the contracting authorities can justify including by decisions of the European Investment Bank and international organisations;
d) they are not in compliance with their obligations relating to the payment of social security contributions or the payment of taxes in accordance with the legal provisions of the country in which they are established or with those of the country of the contracting authority or those of the country where the contract is to be performed;
e) they or persons having powers of representation, decision-making or control over them have been the subject of a judgment which has the force of ‘res judicata’ for fraud, corruption, involvement in a criminal organisation, money laundering or any other illegal activity, where such illegal activity is detrimental to the Union’s financial interests;
f) they are currently subject to an administrative penalty referred to in Article 109(1) of Regulation (EU, Euratom) No 966/2012 of the European Parliament and of the Council of 25.10.2012 on the financial rules applicable to the general budget of the Union;
g) they are subject to a conflict of interests.
h) they are guilty of misrepresenting the information required by the contracting authority as a condition of participation in the procurement procedure or fail to supply that information.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In order to prove that the tenderer has sufficient economic and financial capacity to perform the framework contract, the following documentation must be presented:
— solvency bank certificates of the company,
— certified financial statements and audit reports for the last 3 financial years for which accounts have been closed, or equivalent documentation (e.g. where company law in the country in which the tenderer is established does not require publication of a balance sheet),
— a statement of overall turnover during the last 3 financial years,
— if the tenderer relies on the capacities of other entities, a written undertaking on the part of those entities confirming that they will place the resources necessary for performance of the contract at the disposal of the tenderer is required.
Minimum level(s) of standards possibly required: A minimum cumulative company turnover of 450 000 EUR during the last 3 years for which accounts have been closed is required.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:

Tenderers must present the following documentation:

— presentation of the company (history, activities, etc.),

— the educational and professional qualifications of the service provider or contractor and/or those of the company’s managerial staff,

— list of relevant projects carried out in the last 3 years, with the sums, dates and place. The list of the most important projects shall be accompanied by certificates of satisfactory execution, specifying whether they have been carried out in a professional manner and have been fully completed,

— a statement of the average annual manpower and the number of managerial staff of the service provider in the last 3 years,

— quality management certification — certificate(s) issued by institutions or official services recognised as competent in quality control and/or verification of compliance with standards applicable, certifying in particular that the tenderer possesses quality assurance certification for the type of services covered by this invitation to tender (ISO 9001 or equivalent),

— a clear statement certifying that the company can provide at least 2 people to support each of the profiles that meet the minimum requirements specified necessary to support the development for services. The same person(s) cannot be proposed for different profiles,

— recent proof of inclusion in a professional register,

— declaration certifying that, if awarded the framework contract, and if the services will be performed on Spanish territory, the tenderer undertakes to comply with Spanish legislation on health and safety at work.

Minimum level(s) of standards possibly required:

A minimum cumulative turnover of 150 000 EUR related to relevant projects carried out during the last 3 years, for which accounts have been closed, is required. Supporting documents (i.e. copies of invoices) must be provided.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate


IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

Any EU official language

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 9 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders
Date: 23.7.2014 – 11:00


OHIM, Avenida de Europa, 4, 03008 Alicante (Alicante), SPAIN.

Persons authorised to be present at the opening of tenders: yes

Additional information about authorised persons and opening procedure: Each tenderer may send up to 2 representatives. The Office should be informed by fax on +34 965138500 or by e-mail to procurement@oami.europa.eu of the names and identity document numbers of the visitors before 18.7.2014.

Section VI: Complementary information

VI.1)Information about recurrence

VI.2)Information about European Union funds

VI.3)Additional information

The purpose of this call for tender is to award a framework contract for an initial duration of 1 year, renewable 3 times for a period of 1 year each, with a maximum duration of 4 years in total.

The tender documents will be available for download at the address indicated under heading I.1. The website will be updated regularly and it is the tenderers’ responsibility to check for updates, modifications or answers to questions during the tendering period.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

European Commission
rue de la Loi 200
1049 Brussels
E-mail: markt-d2@ec.europa.eu
Telephone: +32 22991111

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: In accordance with Article 122 of Council Regulation (EC) No 207/2009 of 26.2.2009 (ex. Article 118 of Council Regulation (EC) No 40/94 of 20.12.1993) on the Community trade mark: ‘Referral shall be made to the Commission within 1 month of the day on which the party concerned first became aware of the act in question’.

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



Please contact us on this specific tender using this form.

Comments are closed.